Your trust means everything to us and we guard it like a golden retriever guards a tennis ball. 

 

At Doctor Doglittle, we are committed to protecting your personal information while providing a safe and seamless online shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with our services. Your privacy matters to us just as much as your pet’s health and happiness.

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1. Information We Collect

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When you use our website or purchase our dog grooming products, we may collect the following:

• Personal Information: Name, email address, phone number, shipping and billing addresses.

• Payment Details: Payment method information, securely processed during checkout. We do not store your full credit card details on our servers.

• Device & Usage Data: IP address, browser type, operating system, pages visited, and shopping behavior to improve your website experience.

• Communications: Emails, customer service inquiries, reviews, or feedback you submit to us.
   

2. How We Use Your Information

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We use your data to:

• Process and fulfill orders of pet grooming products

• Provide timely customer support and resolve queries

• Improve our website, services, and shopping experience

• Send updates about new products, offers, or promotions (with your consent)

• Prevent fraud and ensure secure transactions

• Comply with legal obligations

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3. How We Protect Your Information

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We implement industry-standard security measures to protect your personal and payment information. This includes encrypted payment processing, secure storage of data, and limited access to sensitive information.

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While we take all reasonable steps to safeguard your data, no system is completely secure. By using our website, you acknowledge this inherent risk.

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4. Sharing Your Information

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We do not sell or rent your personal information to third parties.

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We may share your information with trusted partners in the following situations:

• Service Providers: Logistics partners, payment processors, or customer support services that help us deliver and improve our services

• Legal Requirements: When required by law, regulation, or legal process

• Business Transfers: In the event of a merger, acquisition, or sale of assets

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All third parties are required to handle your data in accordance with applicable privacy laws and our instructions.

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5. Cookies & Tracking

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Our website uses cookies and similar technologies to:

• Improve user experience and site functionality

• Analyze website traffic and customer behavior

• Personalize offers, content, and recommendations

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You can manage your cookie preferences through your browser settings.

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6. Your Rights

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As a customer in India, you have the right to:

• Access, correct, or update your personal data

• Request deletion of your personal information (subject to legal obligations)

• Opt out of marketing communications

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To exercise these rights, contact us at info@doctordoglittle.com.

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7. Children’s Privacy

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Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

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8. External Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the revised Privacy Policy.

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10. Contact Us

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For questions or concerns regarding your privacy or this policy, reach out to us at:
📧 info@doctordoglittle.com
🌐 www.doctordoglittle.com